Privacy Policy
Last updated: 10 August 2026
At Gentry Living, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, submit an inquiry, or request information about our property management services.
1. Who We Are
Gentry Living provides property management and property care services in Montenegro, including short-term rental management, medium- and long-term property management, and vacant property care.
For questions regarding this Privacy Policy or the way we handle your personal information, you can contact us at:
Email: info@gentryliving.co
Location: Budva, Montenegro
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you contact us or submit a form through our website.
This may include:
Contact Information
Your name, email address, telephone number, and other contact details you choose to provide.Inquiry Information
The subject and content of your inquiry, messages, questions, requests, and other information you communicate to us.Property Information
When you submit a property inquiry, we may collect information about your property, including its address, location, size, occupancy status, property characteristics, management requirements, and other details you choose to provide.Photos and Files
You may choose to upload photographs, documents, or other files relating to your property through our forms.Technical and Usage Information
When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device information, pages visited, and information about how you interact with the website.
We ask that you do not submit sensitive personal information through our website forms unless it is specifically requested and necessary.
3. How We Use Your Information
We may use your personal information to:
Respond to your inquiries and requests;
Review information about your property;
Understand your property management requirements;
Prepare recommendations or proposals for our services;
Communicate with you regarding potential or existing services;
Provide and manage our property management services;
Operate, maintain, secure, and improve our website;
Prevent misuse, fraud, spam, or other security threats;
Comply with applicable legal and regulatory obligations; and
Protect our legitimate business interests and legal rights.
Where applicable, we process personal information on the basis of your consent, our legitimate business interests, steps necessary before entering into a contract, performance of a contract, or compliance with legal obligations.
4. Property Inquiries and Uploaded Content
When you submit a property inquiry through our website, you may provide property information, photographs, notes, or other materials to help us understand your property and your requirements.
We use this information primarily to evaluate your inquiry, communicate with you, and determine how Gentry Living may assist you.
Submitting an inquiry or uploading property information does not, by itself, create a contractual relationship between you and Gentry Living.
Please ensure that you have the right to provide any photographs, documents, or personal information relating to other individuals that you submit through our website.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies that are necessary for the website to function properly and, where permitted, to understand how visitors interact with the website.
Some cookies are essential for website functionality, while others may support analytics, performance, or third-party functionality.
Where required by applicable law, non-essential cookies will only be used with your consent.
You can review or change your preferences at any time through Cookie Settings.
For more information, please see our Cookie Policy.
6. How We Share Your Information
We do not sell or rent your personal information.
We may share personal information only when reasonably necessary with trusted third-party service providers that help us operate our website, communicate with users, or provide our services.
These may include website hosting and infrastructure providers, email and communication providers, technology providers, professional advisers, and other service providers necessary for our operations.
Our website is currently hosted and operated using Squarespace. Information submitted through our website may therefore be processed through Squarespace's systems in connection with website hosting, forms, security, and related functionality.
We may also disclose personal information where required by law, regulation, court order, governmental authority, or where reasonably necessary to establish, exercise, or defend our legal rights.
7. International Data Transfers
Some of the technology and service providers we use may process or store personal information outside Montenegro or the country in which you reside.
Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable data-protection requirements.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
The appropriate retention period may depend on the nature of your inquiry, whether you become a client, our ongoing relationship with you, and any applicable legal, accounting, tax, contractual, or regulatory requirements.
When personal information is no longer reasonably required, we may delete or anonymize it in accordance with our legal obligations and internal practices.
9. Data Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
For this reason, we recommend that you do not send confidential or highly sensitive information through general website forms or ordinary email unless necessary.
10. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
Request access to the personal information we hold about you;
Request correction of inaccurate or incomplete information;
Request deletion of your personal information where applicable;
Request restriction of certain processing;
Object to certain uses of your personal information;
Request portability of your personal information where applicable; and
Withdraw consent where processing is based on your consent.
To exercise any applicable privacy rights, please contact us at info@gentryliving.co.
We may need to verify your identity before fulfilling certain requests.
You may also have the right to lodge a complaint with the relevant data-protection authority. In Montenegro, the competent authority is the Agency for Personal Data Protection and Free Access to Information (AZLP).
11. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, or services.
Gentry Living is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their respective privacy policies before providing personal information.
12. Children's Privacy
Our website and services are intended for property owners, prospective clients, and other adults interested in our services.
We do not knowingly collect personal information from children through our website.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable legal requirements.
Any updated version will be published on this page and the “Last updated” date will be revised accordingly.
We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have any questions about this Privacy Policy, how we handle your personal information, or wish to exercise your privacy rights, please contact us:
Gentry Living
Budva, Montenegro
Email: info@gentryliving.co
Phone: +382 (0)67 998 920